Most Common Deficiencies For AAAHC Chapter 14-II “Dental Home”
The most common deficiencies our surveyors see for Chapter 14-II “Dental Home” of the AAAHC Accreditation Handbook for Ambulatory Health Care:
The “Team” concept not conveyed to patient or contained in practice information.
Lack of data demonstrating effective communication with patients (best obtained through use of patient satisfaction surveys).
Lack of a written policy regarding patient access to care and to specific providers.
Lack of evidence through peer review that evidence-based guidelines for care are being followed.
Lack of benchmarking.
Not meeting the Quality Improvement Study requirements, including all 5 study areas within a 3-year timeframe.
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*Sources:
“AAAHC Quality Roadmap 2019” report: applies to Ambulatory Surgery Centers, Office-Based Surgery practices, and Primary Care settings.
HealthCon Consultant survey experience